This policy is written to reflect how the current static website actually works.
1. Scope
This policy explains how Centrus Shipping L.L.C handles information when you browse this website, contact us, or prepare a freight enquiry through the site.
2. Information you choose to provide
The shipment enquiry form may include your name, company, email, phone number, origin, destination, cargo details and message. The website is static: it does not store this form data in a website database or transmit it to Centrus automatically.
- When you submit the form, your device opens its configured email application.
- You can review, change or cancel the message before sending it.
- If you send the email, your email provider and ours process the message under their own terms and privacy practices.
3. Direct communications
If you email, call or message us on WhatsApp, we use the information you provide to respond, prepare or discuss a quotation, coordinate requested services, maintain business records, and meet legal or regulatory duties.
4. Website analytics
The website uses Google Analytics 4 under measurement ID G-QG8WKNB5WM. Basic analytics is always active and measures page views, navigation, section views, scroll depth, contact-method clicks and whether the enquiry form was started or submitted. We do not send names, email addresses, phone numbers, cargo details or other form-field values to Google Analytics.
- Your acknowledgement of the analytics notice is saved in local storage on your device.
- Basic technical logs may also be created by the hosting or security provider for delivery, security and reliability.
5. Google services and international handling
Google Analytics and the embedded Google Map may receive technical information such as IP address, device and browser information, requested page, interaction timing and consent status. Google may process this information outside the UAE under its own terms and privacy documentation. Where needed for an enquiry or shipment, relevant information may also be shared with carriers, agents, ports, customs or regulatory parties, professional advisers and technology providers. We limit sharing to what is reasonably needed for the requested purpose or required by law.
6. Retention and security
We retain business communications and shipment records only for as long as reasonably needed for the enquiry, service, accounting, dispute, compliance or legal purpose. No internet transmission is completely secure; we apply reasonable administrative and technical safeguards appropriate to the information we handle.
7. Your choices and rights
Depending on applicable law and the circumstances, you may ask about personal data we hold, request correction or deletion, object to or restrict certain processing, or withdraw consent where consent is the basis used. Some records may need to be retained for legal or contractual reasons.
8. Contact and updates
For privacy questions, email [email protected] or call +971 52 731 5044. We may update this policy as the site, our services or applicable requirements change. The date shown on this page is the latest revision.